Sunlounge Franchise Testamonials
Mr Phillip Pezzi
Proprietor Sunlounge Port Melbourne Sunlounge Kew
"As a business owner and investor one of the key business fundamentals is the advantage of being part of a well established Franchise Network in that more than 90% of independent businesses fail within the first 5 years, whereas only 5% of franchised businesses fail - this provides a significant level of assurance in being part of a well established, stable company with well over 10 years operating a franchise system. Since joining the group over 5 years ago I can say with confidence that we have not had any failed businesses within the group and more importantly we would have the most profitable amongst the industry. Whilst we receive excellent support from the franchisor, we also have the benefit of operating our own business that enables one to exhibit their own flair within the business. The extensive experience within the industry of the franchisor cannot be questioned and is reflected by the supply of the most advanced products, equipment etc, - also being part of the network these are provided at a discount, thus increasing your margin!!!. The introduction of a marketing committee a number of years ago enables a number of franchisees to be part of this committee to assist in developing and formulating marketing strategies for the group. At the end of the day I was so happy that I purchased another salon!!!!!"
Mr Peter Gyftopoulos
Proprietor Sunlounge Elsternwick
Q. Why did you choose to invest in Sunlounge?
A. I certainly had an interest in the area and could see that there was a need in the market. I approached George (Director of Sunlounge) and together we found a location that was ideal. The area had potential; young, wealthy, growing real estate market and the shop had high visibility.
Q. Has it met your expectations?
A. Exceeded my expectations.
Q. What percentage of clients are regular visitors?
A. First year of business I found that there was a 40/60 ratio of regular clients, the second year produced 60/40 and now approximately 90% of our clients are regulars.
Q. What does it take to operate a successful Tanning Studio?
A. Customer service is the most important factor of all. We place a strong emphasis on listening to the needs of the client and informing them of the best tanning solution. Relationship building with the client is also very important. I use my personality strengths to bond a connection with all clients and they appreciate it.
Q. Does Head Office support add value to your business?
A. Head Office provides support in the areas of marketing and advertising, knowledge of the industry as well as future growth opportunities that can be applied to the business.
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